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Plywood machinery manufacturer technical service commitment

22 May,2020

Linyi Guoyu Machinery Co., Ltd. has always been adhering to the goal of "leading the industry, striving for the world-class" and the purpose of "quality first". Every plywood machine supplied to customers is subject to strict quality testing to ensure that every machine is of very good quality. We hereby make a careful commitment to our customers.

Plywood machinery manufacturer technical service commitment

1. Performance guarantee. All the products provided are produced by our company to ensure that the goods are made of high-quality materials and advanced technology, manufactured and inspected in strict accordance with the design specifications, technical requirements, system functions and other requirements, and in accordance with the relevant national and industrial standards, which can fully meet the technical requirements of the buyer. The warranty period of all products sold by our company is two years. Free door-to-door maintenance during the warranty period (excluding failure or damage caused by human factors or irresistible natural phenomena).

2. Technical support. The product design and development, production organization, process and installation services shall be strictly controlled in accordance with the requirements of ISO9001 quality assurance system. The quality and service commitment during the warranty period shall guarantee that the products provided can be used safely and reliably under the condition of correct installation, normal operation and maintenance. In case of performance failure during normal use, our company promises to guarantee service.

In addition, if there are other clear provisions in the applicable laws and regulations of the state, the company shall comply with the relevant laws and regulations) during the warranty period, if the user finds any doubt about the product quality, the company shall reply and solve it within 24 hours after receiving the user's letter and telegram. If the user finds the product quality problem, the company will arrange a special person to deal with it within 24 hours after receiving the user's letter and telegram. Users can consult relevant technical problems through after-sales telephone and get clear solutions.

China Plywood Machinery Manufacturer